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Operations Manager, Putt Across America

LOCATION: WASHINGTON, DC (in-person) SALARY: $30/hr

  • Operations Manager Job Overview

    Putt Across America is seeking an organized, proactive, and detail-oriented Operations Manager to oversee daily operations and lead the local team. This pivotal role will involve managing inventory, scheduling staff shifts weekly, and ensuring the smooth operation of the course. As the Operations Manager, you’ll play a key role in keeping everything running seamlessly while delivering an outstanding experience for our guests.

    Duties:

    • Inventory Management: Oversee and maintain inventory levels for merchandise, consumables, and course supplies. Regularly track and organize inventory to ensure the course and merchandise areas are always fully stocked. Coordinate and track all deliveries.

    • Staff Scheduling: Create weekly schedules for the Course Attendants, ensuring adequate coverage and efficient operations. Address any scheduling conflicts and maintain open communication with staff.

    • Course Maintenance and Operations: Ensure the mini-golf course is always in excellent condition by coordinating with the team for regular maintenance, repairs, and cleanliness.

    • Team Leadership: Supervise Course Attendants and Managers, providing guidance and support to ensure they deliver outstanding customer service. Lead by example to maintain a positive and efficient work environment. When new team members join, provide detailed training of the systems and procedures for their role.

    • Operational Excellence: Monitor daily operations to ensure all procedures are being followed, from guest interactions to safety standards. Report issues and work with management to resolve them quickly and effectively.

    • Reporting: Prepare regular weekly reports on inventory status, staffing needs, and any operational concerns to keep management informed and aligned.

    Qualifications:

    • Strong Organizational Skills: Ability to keep track of multiple moving parts and ensure operations run smoothly on a daily basis.

    • Leadership Ability: Experience managing and leading teams, with a focus on positive motivation, clear communication, and creating a supportive work environment.

    • Inventory Management Experience: Previous experience managing inventory systems.

    • Problem-Solving: Ability to troubleshoot and resolve issues quickly, from staffing gaps to inventory shortages.

    • Attention to Detail: Keen eye for detail when it comes to the course upkeep, scheduling, and operational procedures.

    • Excellent Communication: Strong interpersonal skills to interact effectively with staff, vendors, and management.

    • Physical Requirements: Must be able to work in an outdoor setting and assist with lifting and carrying supplies (up to 25 lbs).

    • Experience: Previous experience in operations, management, or a similar role is preferred. Knowledge of the hospitality or entertainment industries is a plus.

    • Age Requirement: Must be 18 years or older.

    • Background Check: Must be able to pass a background check.

    Additional Information:

    • Job Type: Full-Time/Part-Time

    • Pay: $30.00 / hour

    • Work Schedule: Thursday thru Monday (off on Tuesday/Wednesday)

    Work Location: In-person, on-site at The Wharf: 600 Water St SW Washington, DC. 20024

Course Managers, Putt Across America

LOCATION: WASHINGTON, DC (in-person) SALARY: $23/hr

  • Course Manager Job Overview

    Putt Across America is looking for energetic, proactive, and customer service-oriented Course Managers to join our team this summer. Putt Across America is an 18-hole mini golf course inspired by our nation’s most iconic landmarks and landscapes. The course will be running in Washington, DC at The Wharf from May 23-September 1, 2025.

    Duties:

    • Team Leadership: Supervise Course Attendants, providing guidance and support to ensure they deliver outstanding customer service. Lead by example to maintain a positive and efficient work environment. When new team members join, provide support and guidance of the systems and procedures for their role.

    • Operational Excellence: Monitor daily operations to ensure all procedures are being followed, from guest interactions to safety standards. Report issues and work with management to resolve them quickly and effectively.

    • Reporting: Prepare regular daily reports on inventory status, staffing needs, and any operational concerns to keep management informed and aligned. 

    • Deliver Exceptional Customer Service: Be the face of fun as you interact with guests, ensuring a positive experience throughout their visit.

    • Ticketing and Merchandise: Manage check-in, process walk-up orders, sell merchandise, and answering guest questions.

    • Course Maintenance: Monitor the course for any damage and report issues to the management team for prompt resolution.

    • Lead by Example: Set the standard for professionalism, teamwork, and positivity to create an enjoyable work environment.

    • Opening and Closing: Follow outlined procedures to ensure smooth opening and closing operations.

    Additional Information:

    • Job Type: Part-Time

    • Pay: $23.00 per hour

    • Expected Hours: Up to 30 hours per week

    Work Location: In-person, on-site at The Wharf: 600 Water St SW Washington, DC. 20024

Course Attendants, Putt Across America

LOCATION: WASHINGTON, DC (in-person) SALARY: $20/hr

  • Putt Across America is looking for energetic, outgoing, and customer service-oriented Course Attendants to join our team this summer. Putt Across America is an 18-hole mini golf course inspired by our nation’s most iconic landmarks and landscapes. The course will be running in Washington, DC at The Wharf from May 23-September 1, 2025.

    Duties:

    • Deliver Exceptional Customer Service: Be the face of fun as you interact with guests, ensuring a positive experience throughout their visit.

    • Ticketing and Merchandise: Manage check-in, process walk-up orders, sell merchandise, and answering guest questions.

    • Course Maintenance: Monitor the course for any damage and report issues to the management team for prompt resolution.

    • Lead by Example: Set the standard for professionalism, teamwork, and positivity to create an enjoyable work environment.

    • Opening and Closing: Follow outlined procedures to ensure smooth opening and closing operations.

    Qualifications:

    • Excellent Customer Service: A genuine passion for engaging with guests and providing top-notch service in a high-energy, active setting.

    • Strong Communication Skills: Ability to effectively interact with a diverse range of individuals, both guests and team members.

    • Problem-Solving: Ability to think on your feet and approach challenges with a strategic, positive mindset.

    • Adaptability: Comfortable working outdoors in various weather conditions and standing for extended periods.

    • Physical Requirements: Able to lift up to 25lbs as needed.

    • Experience: Previous experience in customer service, experiences, brand ambassador roles, or theatrical work is a plus.

    • Age Requirement: Must be 18 years or older.

    • Background Check: Must be able to pass a background check.

    Additional Information:

    • Job Type: Part-Time

    • Pay: $20.00 per hour

    • Expected Hours: Up to 30 hours per week

    Work Location: In-person, on-site at The Wharf: 600 Water St SW Washington, DC. 20024